Better guest service with less work at reception
HotelRide gives hotels a simple and reliable way to book taxis for guests without adding more devices to the front desk. The setup fits naturally into the hotel’s daily workflow and makes it easier to offer a smoother, safer and more professional transport experience from the first booking to the final pick-up.
More service. Less friction. Better guest journeys.
A smoother experience for guests and hotel teams
When guests ask reception to arrange a taxi, HotelRide makes the process simple, fast and reliable. Reception can book in seconds, guests get clear information about the ride, and the hotel can offer a more professional service without adding extra friction to the front desk.
Guests can pay in the way that suits them, either before the trip or in the taxi, receive an e-receipt and follow the ride with live updates. That creates a safer and more convenient experience for the guest and less manual handling for the hotel.
Flexible booking flows for each hotel
HotelRide can fit the way each hotel works. Reception can book through a simple desktop link, guests can use QR codes, and hotels can add self-service options where relevant.
With PMS integration, booking becomes even easier. Guest details can be transferred automatically, and the fare can be added to the room bill where relevant.
HotelRide can also support a per-trip bonus model, so taxi ordering becomes not only a service for the guest, but also a more valuable part of the hotel setup.
Step-by-step
Step 1:
Reception books through HotelRide using the flow that fits the hotel best.
Step 2:
The guest receives clear booking details, live updates and flexible payment options.
Step 3:
The ride is handled smoothly, giving the guest a safer and more convenient journey and giving reception less to manage.